Returns + Exchanges

 

RETURNS

If you wish to return your purchase please let us know by email jaz@corclothes.com within 5 days of receiving your Cor online store order, providing your reasons and/or exchange requirements.

RETURNS POLICY

• All items must be returned unworn, unwashed, with tags attached & in original condition, suitable for re-sale.

• We do not offer refunds for Pre-Orders. 
• All items must be returned with proof of purchase from the Cor online store. 
• All items must be returned in a secure and waterproof courier bag. 
• All items must be returned to Cor within 14 days of receiving your order and no refunds will be issued past this timeframe. 
• We recommend using a tracked service as Cor cannot take responsibility for lost packages. Until your return is received by Cor, it is your responsibility.
• All items will be inspected upon return. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
• We are unable to exchange/refund used, laundered or customer damaged goods. 
• We do not refund initial shipping charges for items returned, other than for faulty items.
• A further delivery charge will be required for sending out all exchanges.

FULL PRICED ITEMS

We will happily offer you the option to exchange items that do not fit correctly and swap them for the right size if available a credit note (valid for 3 months) or refund (through your original payment method).

SALE ITEMS, PROMO CODE OFFERS AND DISCOUNTED ITEMS

We will happily offer you the option to exchange items that do not fit correctly and swap them for the right size if available or an online credit note of equal value to the price of the returned item (valid for 3 months). 
No refunds on sale or discounted items or purchases made with a sale promo code.

COURIER RETURNS TO

Cor
20 Amberley Road
London E107ER
United Kingdom
P: +44 7453544721

Once we receive your return, please allow 5 to 7 working days for exchanges/refunds/credit notes to be processed. We will endeavour to keep you updated on the status of your return.

QUESTIONS

If you have any queries regarding returns or refunds please email us at jaz@corclothes.com or call us on +44 7453544721. 
We are open Mon-Fri 10:00am-6pm (UK time).